The Nigerian Logistics Sector’s Mid-Year Talent Problem: Why Operations Are Slowing
The delivery exception volume is up. SLA compliance is slipping. The operations team is reacting to each exception individually rather than managing […]
How Nigerian E-Commerce Companies Should Be Building Their H2 Operations Teams Right Now
The operations team that performs well in November is the team that was built, trained, and stabilised in May and June. The […]
How Nigerian E-Commerce Companies Are Losing the Peak Season Battle Before It Starts
The Black Friday projections come through in September. The operations team looks at the order volume assumptions and quietly begins calculating how […]
Your Last-Mile Delivery Problem Is Actually a People Problem
You invested in the tracking software. You upgraded the route optimisation. You rolled out GPS for the entire fleet. And your customer […]
What the E-Commerce Companies That Survived 2025 Did Differently With Their People
In February 2025, Vendease cut 44% of its workforce, just months after an earlier round of layoffs in September 2024. Jumia reduced […]